What is Closet Collective?

Closet Collective is a curated resale + rental marketplace where thrifters, independent sellers, vintage lovers, and local creatives can showcase their pieces inside our boutique. Each seller rents their own “closet” — a personalized space to display clothing, shoes, accessories, and more. We offer a warm, stylish environment with on-site staff, fitting rooms, and a mini content studio to help you promote your collection.
We believe in sustainable fashion, community, and making resale feel elevated and exciting.

What makes Closet Collective different from traditional consignment shops?

At Closet Collective, you control your pricing, you curate your own closet, and your items stay grouped together — not mixed in with everyone else’s.
You earn 65% cash or 70% store credit, and get access to:

• a dedicated display space

• staff support

• marketing features

• a content studio

• and a community of local sellers

How do I know what I am buying is authentic? 

Sellers are responsible for ensuring that the items they sell are authentic. Closet Collective does not independently authenticate items. We encourage buyers to review items carefully before making a purchase.

How do I rent a closet?

All bookings are made online through our Closet Collective booking portal.

What can I sell?

Clean, gently used, odor-free, saleable condition items, including:

• adult clothing

• kids’ clothing

• accessories

• shoes

If your items do not fit in the closet, we will assess whether we have space to display them elsewhere. However, we reserve the right to decline oversized or unauthorized items from being listed for sale.

What’s included in my closet rental?

Your rental includes:

• Your own dedicated closet

• Hangers, tags & signage

• One (1) hour of mini-studio time (when available)

• Staff support + retail management

• In-store marketing features

• Access to fitting rooms

• A supportive, community-driven environment

What percentage do I earn?

65% cash payout, or 70% store credit

How do payments work?

Once your rental term ends and your unsold items have been picked up, we process your payout. Payments are issued at the end of each month via e-transfer or cheque.

How many items fit in a closet?

Each closet can hold up to 50 items, depending on the mix of hanging or folded items. We encourage you to curate your closet to optimize the shopping experience, rather than overfilling the space.

Closet Dimensions:

• Width: 29 ½”

• Depth: 22 ⅞”

• Height: 79 ¼”

When do I set up and take down my closet?

Setup is on Saturday mornings from 9:00 AM – 11:00 AM. Takedown is on Fridays from 3:00 PM – 6:00 PM.

You will receive confirmation of setup upon booking.

Do you offer steaming?

Yes, we have a steamer on-site during setup time for you to steam your items as necessary.

Can I bring children to my closet setup?

For safety reasons, children are not permitted in the setup area during closet installations or appointments. Our team is moving equipment, racks, and inventory, and we want to ensure a safe environment for everyone.

Do customers know which closet belongs to each seller?

Yes ,each closet is clearly labeled with the seller’s info. If you wish to stay anonymous please let us know.

Do you provide sales updates?

Sales updates will only be provided at the end of your rental period.

Can I extend my rental?

Yes, closets can be extended on a weekly or monthly basis, depending on availability. Extension fees are the same as regular rental rates.

Do you help with pricing?

Yes, we’re happy to offer guidance on competitive pricing based on condition, quality, and demand. You still choose your final prices.

What if I need to cancel?

Closet rentals are non-refundable.
With 72 hours’ notice, we can reschedule your booking for another date.

If items don’t sell by the end of my rental, can I donate them?

Absolutely.
We have partnered with local organizations and can handle donation drop-off for you. If you wish to donate your closet at the end of your rental, please notify us in advance; otherwise, a $30 fee will apply

What happens if an item goes missing or gets damaged?

We have security cameras throughout the boutique and closely monitor the fitting rooms. However, Closet Collective is not liable for lost, stolen, or damaged items.
If something is missing without confirmed theft, we review the footage and do everything possible to assist; however, compensation cannot be provided.